However, if you are interested in moving your data from PetPoint to RescueGroups.org we can help you. This process is a one time import and will not continually upload data from your PetPoint account to RescueGroups.org. Please note this is a labor-intensive manual process from our support team and may take some time. 

Exporting data from PetPoint

You can easily export your animals, contacts, intakes and outcome data using the following process, and then we can import that data into your RescueGroups.org account.

1. Login to your PetPoint account.
2. Click Reports > Report Website.
3. Click Animal: Animal Inventory.
4. Click the Submit button at the bottom.
5. Select CSV (comma delimited) from Drop down and click the Export link.
6. Save the file to your computer.
7. Go back to the Report List page (you can use your browser's back button, or go to the main page and click Reports > Report Website again).
8. Click Person By Association Extended.
9. Click the Submit button at the bottom.
10. Save the file to your computer.
11. Go back to the Report List page (you can use your browser's back button, or go to the main page and click Reports > Report Website again).
12. Click Animal: Intake With Results Extended.
13. Change the Intake Start Date to two years before today's date (ex., if today's date is 8/28/2015, enter 8/28/2013).
14. On the Active Animals drop down, select Include.
15. Click the Submit button at the bottom.
16. If you have a RescueGroups.org FTP account and you are comfortable using an FTP client, upload the exported files to your RescueGroups.org FTP account into the import directory.
17. Send an email to RescueGroups.org Support (support@rescuegroups.org) and attach the three files you saved above.

We will import the data into your account and respond to your ticket when complete.