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Using the Online Forms service, you can create custom online forms such as adoption, volunteer, and foster home applications. You can export a form as a PDF, and easily review forms submitted to you from anywhere you have access to the internet. 

The Online Forms feature is available with the RescueGroups.org Website Service and Online Forms iFrame Service.

If you have the Website Service, you don't need to use the iFrame service - online forms are automatically added to your website.

Using the Online Forms service, you can cut the time and effort it takes to provide and view applications and other forms, and you can quickly access the forms which have been submitted. You can track the progress of the form through your system, and you can assign the form to a volunteer for follow-up.

Some major benefits of using Online Forms:

  • The entire form (questions and answers) stays on your website.
  • Volunteers are immediately alerted (via email) when a form is completed.
  • You can choose to either receive just an alert or an email with the form contents.
  • We keep submitted forms indefinitely.
  • You can easily add comments to a form, change the status of a form, assign the form to a volunteer to follow up, and track the progress of the form!

You can create as many forms as you need for your organization. Some common forms are Adoption Applications, Foster Applications, and Volunteer Applications.

When you create a form, certain information is automatically captured without your having to create questions:

  • First name
  • Last name
  • Address, City, State, Zip/Postal Code
  • Home Phone
  • Work Phone
  • Cell Phone
  • Fax
  • Email Address

Your organization's forms will appear to the visitor on their Forms page and on your site menu. If your visitors have registered on your site, any forms they have started will appear on their My Rescue page.

Submitting a form for someone else

Anyone with either the role of Online Form User or Online Form Manager can submit a form for someone else by going to Contacts > Submitted Forms and clicking Submit a Form.

A volunteer can choose to receive an alert when an online form is submitted.  The alert will be sent regardless of whether the online form is for an animal they are fostering or not.

Receive Form Alerts

Your volunteers must enable the option to receive an email alert when a visitor to your website completes an online form if they want to receive an alert.
The option is available from Services & Settings > My Settings > Email Alert

Need help creating your online forms?

You can create your forms easily by following the instructions in the Online Forms Guide.

Need help: Please open a support ticket and we can walk you through creating your form.

Prefer to have us create your form for you? Please open a support ticket, include your form or questions, and we will provide you with a quote.


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