The Website Service isn't just another website hosting service. It's so much more.
The Website Service integrates The Pet Adoption Portal, the Data Management Service, and the Online Forms Service with an easy-to-maintain website with built-in features designed for animal welfare organizations.
The Website Service is designed with those who do not have any experience with HTML or web page design in mind. We offer some built-in layouts, and built-in pages to get you started. You can customize this further and can also customize the look and feel using CSS and Javascript. If you want to customize the look and feel, but aren't sure where to start, we can discuss this with you.
You might want to view this video about the Website Service before continuing.
Because the Website Service includes both the Data Management Service and the Online Forms service, we recommend you also read the guides specific to those services. Much of the information for those services is available in this guide, but if you need more detail, consult the Data Management guide or the Online Forms guide.
On this page:
Related pages:
- Submitting a Veterinarian Reference Letter
- Introductory Email Information
- Logging into your account
- About your services
- What should I expect?
- Finding help in the documentation
- Understanding spam email
- About roles, security, and permissions
- How information is organized in your account
- Getting familiar with your account interface
- Searching your account
- Adding and removing roles on user login accounts
- Customizing website email messages
- Understanding domain names
Let's start by getting you familiar with what your new service can do for you.
Benefits
A few of the benefits of using the Website Service:
- Built-in pages to get you started
- Automatically generated Animal Web Pages that highlight each animal and can include pictures and video
- Automatically generatedSuccessful Adoptions page
- Stories feature (Happy Tales) which you can use to tell the happiest adoption stories
- Memorials feature
- Animal Sponsorships using PayPal integration to help you raise funds for a particular animal
- News feature
- Events feature with integrated Animal Event Attendance to promote events and track which animals were in attendance
- Highlighted Animals feature to promote those animals most needing adoption
- Featured Animal
- Add Custom Javascript or HTML
- Role-Restricted volunteer access so that you can choose which functions each volunteer can access
- Free 3-month trial
Where to Start
We recommend these steps before you begin setting up your service:
- Review the Getting started with RescueGroups.org guide.
- Review this Getting started with the Website Service section.
- Review your organization's contact information for accuracy and as a refresher to you.
- Add your animals. For more information about adding animals, see the Animals section of this guide.
- Enable exports.
- Add volunteers.
Don't worry. If this is all overwhelming, we're here for you! You can open a support ticket with us at any time.
Do you need help?
If at any time you don't understand the instructions or you're stumped, just send us a support ticket and we'll be glad to help you - either to get started or to continue managing your account.
Open a support ticket by using the fields on the left navigation bar at https://rescuegroups.org/support/. You can also update your existing support ticket with new information or questions.
The first steps
The information in this Getting Started section will take you through the following information:
- Submitting a veterinarian reference letter, should it be requested
- Logging in to your account
- How information is organized in your account
- Getting familiar with your account interface
- Searching your account
- Roles, security, and permissions
- Understanding user login accounts
- What should I expect?
- Basic and advanced website setup
Popular Questions
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