Only Voice Mail Admins and Site Admins can manage voicemail activities in your RescueGroups.org account. Learn more about RescueGroups.org roles in our Getting Started user guide.
Where do I find it?
To set alerts for voicemail, go to Services > Voicemail: Mailboxes.
On this page:
Setting up an email alert for your voicemail
- Navigate to the Voicemail: Mailboxes section of the Services tab.
- Click the mailbox number, for example, 1.
- Click the Edit button.
- Enter a valid email address in the Email Address field to send an alert to a volunteer’s inbox.
- (Optional) If you want to receive an attachment of the audio recording in the email alert, select Yes for Attach Recording.
- Click the Save Voicemail Mailbox button
Setting up a text alert for your voicemail
To receive text message alerts on your phone or pager, enter your phone number as an email address in the Pager Address field for the mailbox. Most cell phone numbers can be converted to an email address if you know your cell phone carrier.
- Navigate to the Voicemail: Mailboxes section of the Services tab.
- Click the mailbox number that you want to send text alerts to, for example, 2.
- Click the Edit button.
- Enter a valid email address for your cell phone or pager number in the Pager Address field to send an alert. Use the table below to help convert your phone number to an email address. For example, if your cell number is 123-456-7890 and your carrier is Verizon, then you can receive a text alert at 1234567890@vtext.com.
- Click the Save Voicemail Mailbox button.
Table of some cell phone carrier phone number to email address conversions
This table is not all-inclusive. If your carrier is not listed, please contact them to determine the proper information. The conversion may be found on your carrier's website.
The "number" portion of the addresses below refer to the ten-digit cell phone number.
Carrier | Email address |
---|---|
Verizon | number@vtext.com |
AT&T | number@txt.att.net |
T-Mobile | number@tmomail.net |
Sprint | number@messaging.sprintpcs.com |
Virgin Mobile | number@vmobl.com |
Metro PCS | number@mymetropcs.com |
Boost Mobile | number@sms.myboostmobile.com |
Cricket | number@sms.cricketwireless.net |
Republic Wireless | number@text.republicwireless.com |
Google Fi (formerly Project Fi) | number@msg.fi.google.com |
U.S. Cellular | number@email.uscc.net |
Ting | number@message.ting.com |
Consumer Cellular | number@mailmymobile.net |
C-Spire | number@cspire1.com |
Page Plus | number@vtext.com |
Alltel | number@message.alltel.com |
Nextel | phonenumber@messaging.nextel.com |
Emailing to a Tracfone
Tracfone is a prepaid cell phone company known as a mobile virtual network operator (MVNO) because they provide service through agreements with other wireless network operators to use their networks, including Verizon Wireless, AT&T Mobility, T-MobileUS, Sprint Corporation, and U.S. Cellular. Because you may not know the service your cell phone is using, before setting up a text notification for your voicemail, send yourself an email to each of the following email addresses, using your cell phone number in place of "number." Mail one by one, so that you can identify the correct network. If you get the email, you know that is the number to use.
- number@txt.att.net
- number@vmobl.com
- number@tmomail.net
- number@myboostmobile.com
- number@messaging.sprintpcs.com
- number@messaging.nextel.com
- number@mymetropcs.com
- number@message.alltel.com
- number@questmp.com
- number@cingularme.com
- number@mmode.com
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