Here at RescueGroups.org, we want you to feel confident in using your services. We've created user guides, how-to videos, and we have a Facebook page, a blog, and offer a frequently asked question feature. You can search the database of questions our users have posted to see if the answer you're seeking is on the list.
View this video about how to get support from RescueGroups.org for a fast look at support!
Where do I find it?
To find a list of support documentation, as well as a link to the Getting Started with RescueGroups.org guide, our frequently asked questions, and the form for opening a support ticket, go to our Support page from our website.
On this page:
User guides
Our user guides cover each service, and include a Getting Started guide:
Getting Started with RescueGroups.org
Pet Adoption Portal
Website Service
Data Management
Online Forms
Voicemail Service
Email Services
Videos
You can find a list of our instructional videos in the Getting Started with RescueGroups.org guide at this page:
Questions
To see and search our Knowledge Base of frequently asked questions, or to ask a question yourself, visit this page:
Support tickets
To fill out a support ticket for help, visit our Support page, or from your account interface page, click Get Support.
Blog
You can read our blog here.
Visit our Facebook page.
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