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We've prepared some videos so that you can get a quick look at some of our features. More videos will be added as they are created, so check back! If you would like us to create an instructional video on a specific topic, just ask us. 

You can view these videos from this page, or you can view them from our YouTube channel:

On this page:

Introduction to

Overview of our time-saving services

Logging in

A quick lesson on how to log in to your account.

Logging in and navigating

Learn how to log in to your account and navigate the different ways you can search for information.

Retrieving your login information

Having trouble logging in?

Updating your organization's contact and billing information


Adding, removing, and downgrading your services


Assigning and Deleting User Roles

The Pet Adoption Portal

Adding Adoptions

Adding automatic microchip registrations when adding adoptions

The Data Management Service

Using data tables

Learn how information is organized in your account, how to use data tables to your advantage, and how to manage the way you view and sort your information. You can also learn how to make updates very quickly to certain information.

The Website Service

Get a high-level view of the Website Service, and how it can benefit your organization.

Website Service Features Tour

The WYSIWYG (What you see is what you get) web page editor

The Online Forms Service

Adding new animals to your database (including images and videos)

Managing videos for existing animals

Adding, reordering, deleting, and cropping images for animals already in your database

Rotating pictures in Windows 10

Rotating pictures in Mac OSX

Managing existing animal videos


Enabling animal exports

Disabling the Animal Exports feature

Getting support from

Managing Animal Adoptions

How to Add Subscribers to an Email Marketing Campaign

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