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You can accept calls from your website through the Contact Us form on your site.

Service Note

This feature is only available with the Website Service.

 

You may wish to receive calls directly from your website rather than receiving emails because they can immediately be assigned to volunteers who can resolve the issue.

Calls are requests for help/information. Sometimes they are entered by volunteers from voice mail messages or entered to track a task that needs to be completed (like a vet check or reference check).

 

Where do I find it?

You can find the option to allow calls to be submitted from your website on the Website Settings page.

If still using the website service interface, you can manage this option by going to Features > Features Options > General Site Options: Allow visitors to submit in the admin menu.

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