Each of your individual voice mailboxes may have a separate greeting. However, you may not want each mailbox to have its own greeting. For example, you might say in your main greeting, “press 1 to leave a message for the events coordinator,” and you might not want another greeting on that mailbox.
If you create a mailbox without a greeting you will not be able to login to the mailbox using your phone. Since there's no greeting there's no opportunity to press * to enter the administrative menu of the mailbox.
To configure a mailbox without a greeting, follow these instructions:
- Dial your voice mail phone number
- At your main greeting (or the message about "test number"), press *
- Enter your Master Admin Password when prompted and press #
- From the admin menu, press the number for the mailbox greeting you would like to record (you must have already created the mailbox)
- Press 2 to set the mailbox to not use a greeting
- Press 0 to exit the mailbox greeting menu
Popular Questions
Have a question about this topic?
Overview
Content Tools