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Tip
titleWhere do I find it?

You can find the Add a Mailbox page by going to Services > Voice Mail: Mailboxes and clicking Add a Mailbox.

A mailbox (without voice mail) Your first voice mailbox is created for you by default. A default password is set for you and , however you may change that password at any time.

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  • Mailbox Number:* Select the mailbox number to use from the drop-down list of available mailboxes.
  • Allow Messages:*  Select Yes if you would like your callers to be able to leave a message in this mailbox.
  • Mailbox Name:* Your internal name for the mailbox, like "Adoptions."
  • Email Address: You can provide one Email Address to send an email alert when someone leaves a message (supports only one email address)
  • Pager Address: You can provide one Text pager Pager address to send an email SMS alert when someone leaves a message (supports only one email address)
  • Attach Recording:* Should  Select Yes to have an audio file of the message be attached to the email alert?
  • Delete Recording:* Should Select Yes if you want the server to delete the message after the recording is emailed to you?  If you do not have the system delete the message you will need to login and delete messages on a regular basis.  Each mailbox will hold up to 100 voice mail messages.you  
  • Say Envelope:* Do  Select Yes if you want to hear the date and time of the message in the recording?
  • Say Caller ID:* Do Select Yes if you want to hear the caller's phone number in the recording?
  • Password: Enter the password you would like to use for the mailbox.

Logging in to a voice mailbox with your web browser

 To log in to a mailbox, first, find the mailbox login from the mailbox page.  To determine the login, do the following:

  1. Log in to your account at https://rescuegroups.org.
  2. Go to Services > Voice Mail: Mailboxes
  3. Click the mailbox number
  4. Find the mailbox's "Web Login" (should be something like x@orgname or x@accountnumber)
  5. Remember that Web Login and then click that link
  6. A new window will appear for the voice mail system
  7. Enter the "Web Login" from above as the "Mailbox" and enter the mailbox password
  8. Click Login
  • mailbox (passwords should be set to 4 digits)
Info
titleMaximum voice messages

If you do not have the system automatically delete messages, you will need to login and delete messages on a regular basis.  Each mailbox will hold up to 100 voice mail messages

Info

If you log in to your voicemail mailbox and there aren't any messages shown, try using a different web browser. We have heard reports that certain web browsers don't display the messages correctly.