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Whether you are new to our services or you’ve just added a service, the Guides and videos we've created should help you jump right in. You can absolutely do this!  And we’ll show you how easy it is to start.  If you run into any problems, send us a note at:

We’re behind you all the way.

On this page:

Finding a service guide

The following Guides cover the main services and should get you using your new service.  Remember that the Pet Adoption Portal is free so if you haven't already set up the service, we urge you to do so.  It's our most popular and most widely complimented service!  We've devoted an entire guide to helping you to set it up and use it. 

A good guide to read if you're new to is the Getting started with guide.

The Individual service guides include:

Using the guides

The view of the guides is different depending on whether you're on your computer or your Android phone or tablet.  The most significant difference you'll see is that when you're using the mobile app, you won't see the list of topics on the left navigation bar.  From your computer, you will see a list of clickable topics like the one below, from the Getting Started with guide.  Notice that the title of this article, Finding help in the documentation, is in bold, to help you find your place in the guide.  Also, notice that the title of this chapter has a bullet point to its left.  The chapter beneath, Getting familiar with your account interface, by contrast, has a right-pointing arrow.  The bullet point indicates there are no related pages.  The arrow signifies that the page has related pages connected to it.  Click the arrow to expand the list of connected pages.  

The view of the guides from a mobile device using our mobile app is different and does not include the left navigation menu, the Page Tree. To move from guide to guide, use the list of guides on the home page of each guide.

On the Home page of each guide, you'll see Featured Pages.  These are the more major topics, so you can click them to get to a major section of the guide.

Also on each page, you'll notice a table of contents for the page:

If there are related pages, they will also be listed:

Searching the guides

There are two ways to search the guides.

From the home page of each guide, you'll notice an open field titled, Search this guide.  You can use that field to search only the guide you are reading.

Each guide's home page also offers a high-level table of contents for what's in the guide. Below is the table of contents from the Pet Adoption Portal guide.

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