Where do I find it?

You will need to use your own FTP client to upload data to your RescueGroups.org FTP account.

On this page:

Related pages:



To upload a data file for import, do the following:
  1. Activate your organization's FTP account. The FTP page in this User Guide has additional information about the account.
  2. Upload your data file (CSV) to the import directory.


  3. Upload your animal pictures to the import/pictures directory, if necessary.

When uploading the data file to the FTP account, be sure to use the exact same data file name you specified when creating the Import account. These names are case sensitive. 

The animal data file should be uploaded into the import directory. If you don't see an import directory in your FTP account you can create it with your FTP client.

If you are uploading animal pictures to be processed, place the images in the import/pictures directory.  If you don't see an import/pictures directory in your FTP account you can create it with your FTP client.  Be sure the file names are the exact same name as specified in the import file. These names are case sensitive.

The RescueGroups.org Import Account feature processes import files about once an hour. Pictures are processed shortly after the data is imported. The entire process can take up to two hours.


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