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If you need to remove a volunteer from your service you can do so yourself by going to the Volunteers link on the Portal, or Contacts>User Login Accounts on the RescueGroups.org Management Interface.
From the RescueGroups.org Management Interface
- Login to the RescueGroups.org Management Interface: https://manage.rescuegroups.org
- Go to Contacts > User Login Account
- Click on the User Login Account
- From the User Login Account page, click Roles
- Check the boxes for all assigned roles
- Choose Remove from the Actions dropdown
You may also want to delete their contact record under Contacts > Contacts List
However, if you need to remove the only person with administrative permissions to your service, you will need to submit a Change of Authority letter. You can learn more about the Change of Authority process in the Change of Authority (COA) article of our User Guide.
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How do I remove a volunteer from my account?