3 answers
- 210
Marjorie,
It sounds like you are using our adoptions feature to track adoptions (linked below).
If so, start by opening the adoption to edit it (through the animal page or by going to Animals > Adoption and searching). Now that you are editing the adoption under "Adoption Options" simply change the "Fee" to the correct amount.
Sinscerely,
Karen
Add your comment... - 10-1
Marjorie,
Editing a template will not backfill the changes to previously added animals. In other words, the new template will only apply going forwards. There may be something our operations team specialist can do, but in order to have them check, we will need you to open a support ticket and look at your specific situation.
https://rescuegroups.org/support/
Warmly,
Karen
Add your comment... - 10-1
Thank you for your answer but I should have been more clear. I'd like to change the adoption fee in the Animal Templates (Adoptions/Templates). I was not able to access the field. I have since royally messed up. I tried to Unshare hoping to toggle it open by switching back to Share. All I did was cause it to disappear. I was hoping to be able to save myself the trouble of changing adoption fees in all of our Available cats.
Would also need to fix it so that the info from the template migrated to all the cat files. It isn't doing that now. It is at 130 and our last update was 140 fee.
I have used search to find it in the User Guide but I must not be entering the right criteria. I know it's in there. Your UG is VERY comprehensive.
Marj
Add your comment...
How do you change the fee paid in adoption file?