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Follow the directions below to upload animal data from Shelterluv to RescueGroups.org.

If you need additional help, please review the instructions in your Shelterluv account by logging into your Shelterluv account. If you continue to need help please contact Shelterluv by emailing them.

Sign up for an account with RescueGroups.org if you don't already have one. You can do that on the RescueGroups.org website: http://www.rescuegroups.org

Importing animal data from Shelterluv

  1. After your RescueGroups.org account is created, create an FTP account.  Please see the FTP article for additional information about creating an FTP account from within your RescueGroups.org account.
    1. Log in to your RescueGroups.org account.
    2. Go to Services > FTP Account.  
  2. Create an import for your data from Shelterluv.  Please see the chapter, Using the import accounts feature for additional information about adding an Import Account.
    1. Log in to your RescueGroups.org account.
    2. Go to Animals > Imports.
    3. Click Add an Import Account.
    4. Select CSV for Configuration Type.
    5. Enter the File Name that Shelterluv will be uploading (which is typically pets.csv).
    6. We recommend that you enter your email address so you can be alerted concerning import errors.
    7. Click Save Import Account.
  3. Log into your Shelterluv account and configure the Shelterluv upload according to the vendor instructions.  Use the FTP account information from step two above for the upload.  If you need help configuring Shelterluv please contact Shelterluv support.



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