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What statuses are exported?

Organizations can make any animal status public.  If you make any status public, then it allows that data to be exported to sites that use our API (listed under API exports by going to Animals > Exports).  In the case of the services that use data from our API, it's then up to that service what animal statuses they want to bring into their system.  Only specific statuses are exported to Petfinder.com and Adopt-a-Pet.com.  Specifically, the Available status is exported, and Adopted status can be exported if the option in Animal Settings is enabled.

You can prevent specific pets from exporting to the adoption listing websites and the RescueGroups.org API by selecting Do Not Sync on the animal's record, regardless of the animal's status.

Making a status public

Remember, public statuses are those that allow sited to access that data via our API (see our What Statuses are Exported Section? above). You can make any animal status public, except for Deleted.  

To select those statuses to make public:

  1. Go to Animals > Settings.
  2. Select Public Statuses from the list at the top or on the page.
  3. Simply tick off the checkbox next to the status which you want to make available to the public.
  4. Click Save.

Detailed information on Animal Statuses

This is a description of each available animal status and how it is used on the adoption websites. You can make any status (other than Deleted) available via the RescueGroups.org API.

Status

Description

Available for Adoption

The animal is available for adoption and will appear on the Animal List and Animal Browse web pages or be exported according to your organization’s service configuration. On adoption listing websites, this status is listed as either Available or Adoptable, depending on their configuration.

Available for Sponsorship

The animal can be sponsored. You can learn more about sponsorships in the Sponsorships section of this User Guide.  These pets are not exported.

Adopted

The animal will appear on the Successes web page (if you have the Website Service) and will be listed on the adopted pets lists on the adoption listing websites (as appropriate for your organization’s settings). Adopted pets within the past six months export to Petfinder by default. However, you can disable this setting under Animals > Settings > Export Settings. Adopted pets are also available through the RescueGroups.org API for use by developers.

Instead of selecting an Adopted status and entering an Adopted Date for an animal, we recommend that you use the Adoptions feature of your service (if available). Animals > Adoptions > Add an Adoption.

Hold and Pending

The hold and pending statuses do not appear to the public on the Web Site service unless you have changed the settings under Animals > Settings > Public Statuses (see above). Animals with the status of Hold or Pending are not exported to Petfinder or Adopt-a-Pet.com. We stopped exporting these statuses to Petfinder due to security concerns, as described in the following blog post:  /important-change-to-petfinder-and-sync-app-exports/.

Deleted

The animal information is no longer needed and is ready to be removed from the RescueGroups.org system (including pictures and all other related information).  Deleted information will appear on the Data Recovery page for 30 days when it will be purged from the database.

All Other Statuses

The animal is hidden from the public, and viewable only by your volunteers unless you have changed the public settings as described above.

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