Each online form is made up of questions. You create a form by adding questions to pages on the form. First, however, the questions must be added to your account. Think of this process as having a number of ingredients you want to use to make dinner. First, you must add the ingredients in your pantry, then you can select from them to use in your recipe. In this case, you add the questions to your account, then you can select from them to add to your form.
Adding questions to your account
Once you click the Questions button, you have two options for adding questions to your account database, giving you three choices:
- You can add all the default questions in the RescueGroups.org database (Create Default Online Form Questions). These questions can be edited so that you can customize them. See the section in this chapter, Adding default questions for information about how to add the default questions. See the chapter Editing and deleting online forms questions from your database for information on customizing the default questions or editing any question you want to change.
- You can create original questions to use (Create a Question). See the chapter, Creating your own online forms questions in this guide for details about creating your own questions.
- You can add the default questions and also add a few custom questions for situations not addressed in the default questions (Add default questions, customize them, then add your custom questions).
There is certain sensitive information that is prohibited from use in your RescueGroups.org account. You cannot ask for an applicant's driver's license number, social security number, or credit card number, for instance, on an online form. Using that type of information results in a violation of your Terms of Service and may result in the form or question being blocked from use.
Per our Terms of Service, RescueGroups.org may not be used for the collection, storage, or processing of Personally Identifiable Information (PII) or sensitive information (in whole or in part), including but not limited to Social Security Numbers (SSN), Driver’s License numbers, state ID information, credit card numbers, mother’s maiden name, financial/bank information, passport information, and healthcare/medical information.
If you click the Create Default Online Form Questions, those default questions in the RescueGroups.org database will be added to your account for you to use in creating online forms. These questions are common to many rescue groups, they are already named and created, and they can be customized. This example gives you an idea of some of the questions in the database. These default questions are pre-made with the answer types that you'll learn about in the section of this chapter about question/answer types, and in the chapter about Using Select Groups.
Once a question is created and used in a form, you have limited options when trying to change the answer type. For example, you can change a Freeform Text field to Freeform Text (Short), but you can’t change it to a completely different question type like Checkboxes. That prohibition allows the tool to preserve all previous answers to this type of question. You don't want to lose the information others have previously submitted. If you want to make major changes to a form, it's best to create a new form and enable it and disable the previous form.
Now that you have online forms questions in your account database, you can add them to your form.
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