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Reviewing and updating your organization's contact information

It's important to review and update your organization's contact information any time there is a change to your organization's email, address, or primary contact. Some organizations review the information annually. To review your organization's contact information, from the Account Administration menu, select the link for Organization Contact Information. This opens the form you filled out with all of your organization's information, such as email address, name, telephone number, primary contact, and so forth.

To update this information from the Account Administration menu:

Either click the link (see above) Update your organization's main contact information or click the Contact Information link.

From there, simply type in the new information in any of the fields.

You must update your organization's contact information on Adopt-a-Pet.com and Petfinder manually (if you have accounts on those two websites). To do that, log in directly to those sites. If you do not have your login account information for those sites, contact them directly.

The other adoption listing web sites (DogTime.com, PetBond.com, etc) receive your contact information either through our API service or through one of the other adoption listing websites.

Keeping your organizational information private

You can choose to prevent the email address or mailing address from showing to the public.

Update your personal contact information

To change your personal contact information (name, phone, email, etc), do the following:

  • Log in (Browse to  https://rescuegroups.org  and click the Login button at the top of the page.)
  • Go to Services > My Settings
  • Click User Contact Info
  • Make changes to the contact information and click Save Contact Info

If you have additional contact information (such as different email addresses, phone numbers, Instant Messenger names, etc), you can add them to the Additional Contact Information web page.

If you want to add links to your IM names, look online for the correct formatting of the link.  AOL Instant Messenger links are used like this:

<a xhref="aim:goIM?screenname=yourIMnameHere">IM Me!</a>

Changing your organization's name because of a DBA change

If your organization has changed names because of a DBA change, you can change the name as it appears on your website:

Go to Services > Account Administration > Organization Contact Information and update the Organization Name and Short Name.



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