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You can export your data from your RescueGroups.org account into Petfinder.

Current Petfinder upload status as of 7/17 10 AM

Here are the major issues you may experience:

  • Duplicate pets - pets without an ID number are not removed when the import from RescueGroups.org occurs. Petfinder says this is by design and the old pets (the ones without the ID number) should be manually deleted. Another option is to delete all of the pets in your pet list and let the import re-add all of your pets to get everything into sync. You may even be able to email Petfinder (help@petfinder.com) and ask them to delete your pet list for you.
  • Pictures in the wrong order - Petfinder has found a bug in their import system that is affecting the picture order.  They are planning to resolve the issue, but we have not been given an ETA for when the issue will be resolved. They suggest that you may be able to change the order in your Pro account, but they're not sure if the picture order will revert when the next import occurs. We do not have an ETA for when this issue will be resolved and we suggest that you contact Petfinder (help@petfinder.com and outreach@petfinder.com) if you have any questions or concerns.
  • Pets not updating - some random pets descriptions and pictures are not being updated correctly on Petfinder. We do not have an ETA for when this issue will be resolved and we suggest that you contact Petfinder (help@petfinder.com and outreach@petfinder.com) if you have any questions or concerns.

In order to upload your pets to Petfinder, you must first have an account with them.  If you don't already have one please visit their website to sign up, and continue this setup process after you have an approved account.

You must add all of your pets to your RescueGroups.org pet list before enabling the import in your Petfinder account. Once you enable the import, all pets, including available and adopted, will be deleted and replaced with the available pets from your RescueGroups.org pet list.

If you are unsure, please contact RescueGroups.org Support before continuing.

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