_About_animal_exports_Content_v1

Please contact us concerning your animal exports, and we will help you get everything set up. 

You'll need to sign-up with Petfinder and Adopt-a-Pet.com directly, but we will request accounts on your behalf for all of the other adoption listing websites.

Before beginning this process, please read and understand the following:

• Please do not email the adoption listing website directly about the animals that are (or are not) displayed on your pet list. Since the animal information will be coming directly from RescueGroups.org, they have no control or idea of what is happening! RescueGroups.org will troubleshoot any problems and contact the other organization if necessary.

• By default, we upload adopted animal information to the sites that list successes.  Currently, only Petfinder lists adopted pets.  If you do not want your adopted animals to appear on the other sites, you can change this option in Export Settings.

• All current animals on the other websites will be deleted and will be replaced with the pets from your RescueGroups.org pet list.  It’s imperative that your RescueGroups.org service contain ALL of your pet information, including adopted pets, pictures and videos, otherwise you risk losing it when we enable the updates.

How long will it take to update the other sites?

It can take as long as 3 hours to update your pet information on the other sites.  Patience is required.

After exports are enabled:

• After we enable your uploads, you must update and add your animals on your RescueGroups.org service only! We cannot help you troubleshoot issues if you do manual updates while the exports are turned on.
• You should verify that your animals are uploaded to the other sites, at least 24 hours after we enable the updates for the first time.

Here are some details about the exports/uploads:

Some fields are mapped to their closest values on the adoption website (like breed, species, etc).  The following are changes that are made to your pet data when sent to the adoption listing websites:

• Header/Footer is added to the description
• Link to your website (when allowed)
• Link to the animal’s web page (when allowed)
• Foster information (if provided and public)
• Availability of an adoption application

Each of the adoption listing websites supports different fields.  The following are cases where the data is handled differently:

• 3 pictures are sent to Petfinder, 4 pictures to Adopt-a-Pet.com
• Color is sent to Adopt-a-Pet.com

A link to your homepage as well as to the animal's web page is added to the animal's description (applies to website service only and on adoption listing sites that allow the link -- can be disabled in Animals > Exports

If you have a public adoption application, a link to the application will be added in the animal's description (applies to website service only and on the adoption listing sites that allow the link -- can be disabled in Animals > Exports > Settings

If the foster's contact information is public, it will be added at the top of the animal's description.

You can control which adoption websites list a specific animal by selecting the appropriate accounts under the Accounts section of the animal’s information.  See Animal Fields for more information.