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The following security roles are available to assign to User Login Accounts. Find the description of the activities you want your volunteer to perform, and then assign the corresponding role.

All of your organization's helpers with the role of Volunteer, that is, anyone with a RescueGroups.org login who is assigned at least one volunteer-level role, is able to access some of your basic information about Contacts and Animals. See the Volunteer role information in the table below.

Role Name

Activities the volunteer can perform

Accounting Admin

Manages invoices and payments online

Animal Add

Please also see the Animal Admin role, below.

  • Add, edit, and delete animal entries
  • Add and edit animal templates
  • Upload animal files
  • Add animal relationships
  • Add an adoption for an animal
  • Manage meet requests
  • Manage Rainbow Bridge entries
  • Manage custom special lists
  • View animal history
  • Create adoption contract PDF
  • View a contact's adoption history

Animal Admin

Manages all facets of the organization's animals, including all of the activities for the Animal Add role, plus:

  • Configure animal options
  • Set fields to "required"
  • Enable and disable fields
  • Update multiple animals (mass update of animals)
  • Delete animal files
  • Manage animal sponsorships

Animal Attendance Admin

Updates animal event attendance

NOTE: This role is being remodeled. At this time, please also add the Animal Add role in order to completely manage event attendance.

With both roles, this volunteer can:

  • View animal attendance
  • Add, edit, and delete animal attendance information

Animal Foster Update

Updates their own foster animals as well as mark them deleted, but cannot add animals to the account

Animal Picture User

Uploads animal pictures

Board of Directors

Members of the Board of Directors

Calls Admin

Adds and modifies call information as well as emails the contact

Calls Operator

Updates calls assigned to them, but not all calls

Campaign Admin

Administers campaigns

Certificates Admin

Can create, void and run reports on certificates

Certificates User

Can create and print certificates

Colony Admin

Can update animals, caretakers and journal information related to Colonies

Colony User

Can update colony journal entries

Contacts Add

Add contacts

Contacts Admin

Add and edit contacts

Content Admin

Volunteers who can update content on the website

Doc Admin

Upload, edit, and delete files

Document User

Upload files

Event Admin

Add, update, and delete events

Extsync Admin

External synchronization admin

Guestbook Admin

Can edit and delete guestbook postings from guests

Image Admin

Upload and delete images

Image User

Upload images

Inventory Admin

Manages physical inventory and loaner equipment

Journal Admin

Add, update and delete medical information or any other journal entry information

Journal User

View journal entries

Look and Feel Admin

Manages the layout selection, logo, custom CSS and color selections for your website service

Media Admin

Add, update and delete animal pictures and other media

News Admin

Add and delete news items

Online Form Admin

Online Form Administrators can setup and configure Online Forms. Can view and comment on submitted online forms, can edit steps for a submitted form and change submitted forms' statuses.  Can complete a form for someone else.

Online Form Manager

Can view and comment on submitted online forms, can edit steps for a submitted form and change submitted forms' statuses.  Can complete a form for someone else.

Online Form User

Can view and comment on submitted online forms, can edit steps for a submitted form and change submitted forms' statuses.  Can complete a form for someone else.

Online Form Reviewer

Can view and comment on submitted online forms, can edit steps for a submitted form and change submitted forms' statuses.

Photogallery Admin

Add, Edit, Delete and Reorder photo gallery pictures

Memorials Admin
(Rainbow Bridge)

Add and Delete Memorials, Upload pictures

Reports

Create Reports

Shop Admin

Online Store Administrators

Site Admin

Includes all permissions in addition to administer users, layout, custom pages, and can manage other RescueGroups.org Services

Voicemail Admin

Can administer mailboxes and voicemail passwords

Volunteer

Can view all of the following:

  • All animal information with any status, including deceased or adopted animals
  • Animal locations marked as private
  • Animal files marked as private
  • Contacts
  • Animal foster information
  • All colonies
  • All adoptions
  • Volunteers-only pages
  • Adopters-only pages
  • Can view and print kennel cards

You can see a report of everyone who has a permission on your Website account by going to Reports > Reports List and running the Users with Website Permissions report.

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