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Where do I find it?

You can view the list of email addresses in your Email Marketing Campaign by going to Services > Email Marketing: Campaigns, clicking on the Campaign's Name and clicking Campaign Category Subscriptions (ex., Newsletter Subscriptions).

You can also go directly to the Email Marketing Category by going to Services > Email Marketing: Campaigns, clicking Categories, then clicking the Category of interest.  From the Category page, clicking Category Subscriptions (ex., Newsletter Subscriptions) will show you the current subscribers.

Edit a campaign subscription

To edit a campaign subscription, click the Edit icon next to the campaign subscriber.  The fields are the same for editing a campaign subscribe as they are for adding one, so please see the Adding an Email Marketing Campaign subscription page for more information about the fields.

Click Save to update the campaign subscriber's information.

Handling bounced emails

If an email from your campaign is sent but it bounces back as undeliverable, the campaign member's status will be updated as Bounced.

You should review all bounced members, and resolve any issues.  For example, an email address may have been entered incorrectly.

Once you resolve the issue, you can clear the Bounced status by selecting the check box next to the subscriber and then select Clear from the Actions drop down.

Remove a subscription from the campaign

To remove a campaign subscription, select the check box next to the subscriber and then select Remove from the Actions drop down.

Unsubscribing a campaign member

Typically an individual person would unsubscribe themselves from your campaign so they no longer receive your emails.

The option to Unsubscribe an email address is available to you in case someone contacts you directly to be removed from your campaign.

Do NOT unsubscribe individuals or campaign members en mass in an attempt to re-send a campaign to them! Unsubscribing the members is a permanent BLOCK to prevent those email addresses from receiving your email campaign.

To unsubscribe a campaign subscription, select the check box next to the subscriber and then select Unsubscribe from the Actions drop down.

Adding Email Marketing Campaign subscriptions

Please visit the following pages for information on adding campaign members to your Email Marketing Campaigns:

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