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What to do when you receive a notice about confirming your domain name contact information

Domain names need to have registered contacts, and they can be identified as a registrant, admin, tech, or billing contact. If you registered your domain through RescueGroups.org, by default these contacts are assigned to our staff to manage the registration of your domain for you. If you prefer, you can update this contact information to set your team members as contacts. However, if your email address is identified as one of those domain contacts, you will be responsible for updating your domain information whenever there is a change to your contact details. You will periodically receive a notice asking you to verify your domain name contact information. The letter will look like the one below.

If you receive this reminder email and the information is accurate, then no action is needed.

If the information needs to be updated, then continue to the section below.

To update the contact information for your domain:

  1. Click the Your Services button from the Account Administration button in the Services tab of your account dashboard. A new screen opens. 
  2. Click My Domains under the Domains menu.  


  3. Select Edit Contact Information under the menu for the domain name that you need to update.  
  4. Make sure the Specify custom information below is selected, and then update the information if necessary.
  5. Click Save Changes.
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