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This typically means that the microchip has already been registered, so we cannot register it again through RescueGroups.org. You can confirm this by searching for the microchip on https://www.petlink.net. It's likely the owners already registered their new pet directly, or the microchip is still registered to previous owners. If you believe this is incorrect, you'll need to reach out to PetLink support to remove the incorrect registrations.

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