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Public vs Private Statuses

Any status that has been marked as Public may be shared through the RescueGroups.org API to other websites and services. By default, the only statuses that are public are Available and Adopted. You can confirm which statuses have been set to Public by going to Animals > Settings and selecting Public Statuses.

What statuses are exported?

Organizations can make any animal status public in their RescueGroups.org account. If you make a status public, then it allows animals with that status to be shared to adoption listing websites and services through our API (listed under API exports by going to AnimalsExports) as well as our Pet Adoption Toolkit (since it uses our API to gather data). In the case of these other websites and services that use data from our API, it's then up to that service what animal statuses they want to bring into their system. 

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You can prevent specific pets from being shared through the RescueGroups.org API by selecting No for the Allow Export setting on the animal's record, regardless of the animal's status.


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Please note, only specific statuses are exported to Petfinder.com and Adopt-a-Pet.com through your FTP exports. Specifically, the Available status is exported, and Adopted status can be exported if that particular option in Animal Settings is enabled.

Making a status public

Remember, public statuses are those that allow sites to access that data via our API (see our What Statuses are Exported Section? above). You can make any animal status public, except for Deleted.  

To select those statuses to make public:

  1. Go to Animals > Settings

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  1. .
  2. Select Public

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  1. Statuses from the list at the top or on the page.
  2. Simply tick off the checkbox next to the status which you want to make available to the public.

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  1. Click Save.

Description of animal status

This is a description of each available animal status.

Active Status List

Available
Domestication
Foster
Hold
Intake
Not Available
Pending
Sponsorship
Treatment

All other statuses are considered inactive.

Active vs Inactive Statuses

RescueGroups.org would recommend that you use an Active status to identify animals that are currently in the care of your organization (including your volunteers). Once an animal's care is no longer the sole responsibility of your organization, an Inactive status should be used. 

In the RescueGroups.org Animal list (Animals > Animal List), you'll find that theDefault view shows all animals with an active animal status. 

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Detailed information on Animal Statuses

This is a description of animal statuses and how they are commonly used by our organizations. Your organization can decide how best to use these statuses for your needs, but it is important for your team members to all be consistent and be aware of how these statuses are shared. You can make any status (other than Deleted) available publicly via the RescueGroups.org API. Statuses marked No in the Active? column below are considered Inactive.

Status

Active?

Description

Adopted

No

Status

Description

Available for Adoption

The animal is available for adoption and will appear on the Animal List and Animal Browse web pages or be exported according to your organization’s service configuration.

Available for Sponsorship

The animal can be sponsored. You can learn more about sponsorships in the Sponsorships section of this User Guide.  These pets are not exported.

Adopted

The animal will appear on the Successes web page (if you have the Website Service) and will be listed on the adopted pets lists on the adoption listing

web sites

websites (as appropriate for your organization’s settings). Adopted pets within the past six months export to Petfinder by default. However, you can disable this setting under Animals > Settings > Export Settings.

Hold and Pending

The hold and pending statuses do not appear to the public on the RescueGroups.org Web Site service.

Deleted

The animal information

Adopted pets are also available through the RescueGroups.org API for use by developers.

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For organizations with Data Management or Website service:  Instead of selecting an Adopted status manually and entering an Adopted Date for an animal, we recommend that you use the Adoptions feature. Animals > Adoptions > Add an Adoption.

Available

Yes

The animal is available for adoption and will appear on the Animal List and Animal Browse web pages or be exported according to your organization’s service configuration. On adoption listing websites, this status is listed as either Available or Adoptable, depending on their configuration.

Deleted

No

Animal records that were made by accident, duplicated, or imported but are no longer needed can be deleted. Be aware that RescueGroups.org automatically purges deleted animal records that have been deleted for over 30 days. When you delete an animal record, you are indicating that the animal record is no longer needed and is ready to be removed from the RescueGroups.org system (including pictures and all other related information).

 

Deleted information will appear on the Data Recovery page for 30 days

when

and then it will be permanently purged from the database.

All Other Statuses

The animal is hidden from the public, and viewable only by your volunteers.

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Instead of selecting an Adopted status and entering an Adopted Date for an animal, it is recommended that you use the Adoptions feature of your service (if available). Animals > Adoptions > Add an Adoption

Animal Statuses and the Adoption Listing Websites

The following statuses are exported to the adoption listing websites.  You can make any status (other than Deleted) available via the RescueGroups.org API.

Domestication

No

Rarely used status. Organizations most often use this status to indicate feral animals that they are helping to domesticate. Please be aware that this status will prevent these animals from being shared as Available on most adoption websites.  

Euthanized

No

Typically used to identify animals that were euthanized while in your organization's care.

Foster

Yes

Some organizations use this to identify animals being fostered. We don't usually recommend the use of this status, as an animal with this status is not shared to many adoption websites. Instead we recommend listing the animal as Available and then using the foster contact and location fields to indicate it is being fostered. 

Free Roaming

No

Typically used to identify feral animals that are not in your organization's care, but for which you may regularly monitor - such as cat colonies

Hold

Yes

A generic status typically used to identify animals that are actively in your organization's care, but for which the other active statuses do not apply. 
Note: This status does not appear to the public on the Website service unless you have changed the settings under Animals > Settings > Public Statuses (see above). Animals with the status of Hold are not exported to Petfinder or Adopt-a-Pet.com. We stopped exporting these statuses to Petfinder due to security concerns, as described in the following blog post:  /important-change-to-petfinder-and-sync-app-exports/.

Intake

Yes

Typically used for animals that have just been received by your organization and are undergoing various intake procedures prior to being available for adoption.

Not Available

No

Generic status typically used to identify animals that are not actively in your organization's care, but for which the other inactive statuses do not apply

Passed Away

No

Typically used to identify animals that have died, either in your organization's care or not.

Pending

Yes

This status is used to identify an animal that has a pending adoption. Most organizations use this to quickly remove an animal from adoption listing websites once an application is being processed, while the animal is still in the organization's care.

Note: Animals with the status of Pending are

Status

Description

Available for Adoption

This status goes to the adoption listing websites as "Available" or "Adoptable," depending on their configuration.

Adopted

Adopted pets within the past six months export to Petfinder by default -- you can disable that option under Export Settings.  Adopt-a-Pet.com does not support FTP upload of adopted pets.  Adopted pets are also available via the RescueGroups.org API.

Hold and Pending

Animals with a status of Hold or Pending are

not exported to Petfinder or Adopt-a-Pet.com.

 

We stopped exporting these statuses to Petfinder due to security concerns, as described in the following blog post:

  http://www.rescuegroups.org/

  /important-change-to-petfinder-and-sync-app-exports/

All Other Statuses

No other statuses are exported to the adoption listing websites.

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Reclaimed

No

Typically used to identify animals that have been reclaimed by their owner after an animal was lost.

Released

No

Typically used to identify animals that have been released into the community, for example feral or barn cat releases.

Returned

No

Organizations have used this status in a variety of ways, including returning a TNR animal to their colony. This is an inactive status and so should not be used to identify animals that are actively in your care.

Sponsorship

Yes

Indicates that an animal can be sponsored, but usually not available for adoption. You can learn more about sponsorships in the Sponsorships section of this User Guide. Note: These pets are not exported.

Stolen

No

Typically used to identify an animal that was stolen while in the organization's care.

Strayed

No

Typically used to identify an animal that was lost while in the organization's care.

Transferred

No

This status indicates that an animal was transferred to the care of another organization.

Treatment

Yes

This status can be used to indicate that an animal in your organization's care is actively undergoing medical or therapy treatments and is not currently available for adoption

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