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Tip
titleWhere do I find it?

You can find the Add a Mailbox page by going to Services > Voice Mail: Mailboxes and clicking Add a Mailbox.

A mailbox (without voice mail) Your first voice mailbox is created for you by default. A default password is set for you -- , however you may change that password at any time.

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  • Mailbox Number:* Select the mailbox number to use from the drop-down list of available mailboxes.
  • Allow Messages:*  Select Yes if you would like your callers to be able to leave a message in this mailbox.
  • Mailbox Name:* Your internal name for the mailbox, like "Adoptions."
  • Email Address: You can provide one Email Address to send an email alert when someone leaves a message (supports only one email address)
  • Pager Address: You can provide one Text pager Pager address to send an email SMS alert when someone leaves a message (supports only one email address)
  • Attach Recording:* Should  Select Yes to have an audio file of the message be attached to the email alert?
  • Delete Recording:* Should Select Yes if you want the server to delete the message after the recording is emailed to you?  If you do not have the system delete the message you will need to login and delete messages on a regular basis.  Each mailbox will hold up to 100 voice mail messages.you  
  • Say Envelope:* Do  Select Yes if you want to hear the date and time of the message in the recording?
  • Say Caller ID:* Do Select Yes if you want to hear the caller's phone number in the recording?
  • Password: Enter the password you would like to use for the mailbox.

Setting your master password

Tip
titleWhere do I find it?

You can find the Voice Mail Master Password by going to Services > Voice Mail: Master Password.

The Master Password is used to record all of your greetings, including the main greeting and all mailbox greetings.

Enter your new master password and click the Save Master Password button.

Logging in to a voice mailbox with your web browser

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  • mailbox (passwords should be set to 4 digits)
Info
titleMaximum voice messages

If you do not have the system automatically delete messages, you will need to login and delete messages on a regular basis.  Each mailbox will hold up to 100 voice mail messages

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Info

If you login to your voice mail mailbox and there aren't any messages shown, try using a different web browser. We have heard reports that certain web browsers don't display the messages correctly.