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Your organization can have a catch-all email address

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Enable this option if you want all undeliverable email (email address not found, etc) to be sent to one specific email address.

  1. Login to the Control Panel (see instructions: Login to the Email Administration Control Panel).
  2. Click the Mail tab.
  3. Click Change Settings.
  4. Next to the option for What to do with mail sent to nonexistent users select Forward to address.
  5. Enter the email address to which you want all undeliverable mail sent.
  6. ClickOK.

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for all email that is sent to non-existent users, for instance, those whose email address is not found, or those whose email accounts have been deleted.  This is helpful if someone sends email to a volunteer who has left, or if someone has inaccurately typed an email address to someone in your organization. 

Administrator Guide for the Email Hosting Service

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titleWhere do I find it?

You can configure the global catch-all email address through the Email Hosting Control Panel (Services > Manage Email Hosting). A separate window pops up.

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Administrator Guide for the Email Hosting Service

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