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Petfinder and Adopt-a-Pet.com exports are handled a little differently than the hundreds of other adoption listing websites. This information applies to both the Petfinder FTP uploads and Sync App updates.
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If you don't have multiple accounts with Petfinder and Adopt-a-Pet.com
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, your adoptable animals may appear in searches by the distance of a zip/postal code that does not accurately reflect their physical location.
They are the only two adoption listing websites that use the location of
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the organization (organization's account) as the location used when searching for adoptable pets.
Adding an export account
An "export account" must be added to your account in order to send pet listings to Multiple "accounts" with Petfinder and Adopt-a-Pet.com are required in order for your adoptable pets to accurately appear in searches by zip/postal code (otherwise they may incorrectly appear in searches by your organization's zip/postal code). If you have animals in multiple zip/postal codes you need to request multiple accounts with Petfinder and Adopt-a-Pet.com. Once those accounts They are created with the only two adoption listing websites we can add them as Export Accounts in your RescueGroups.org account.If you don't have multiple accounts with Petfinder and Adopt-a-Pet.com, your adoptable animals may appear in searches by distance of a zip/postal code that does not accurately reflect their physical location.that have not decided to use the RescueGroups.org API to receive adoptable pet information and therefore still require an FTP data file upload.
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Please contact Petfinder and/or Adopt-a-Pet.com first to have a new account with their website created. Then, contact RescueGroups.org support and let us know you would like to setup set up that new account for exports from RescueGroups.org. |
You will notice that each Each of your animals will then have an Export Accounts section when you view or edit the information. For each animal you should , select the appropriate export account based on location.
Only This is why only your Adopt-a-Pet.com and Petfinder exports appear on the animal pages -- all other adoption listing websites receive your animal's actual individual location and do not depend on the organization's account zip/postal code for animal searches.
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