When you send out your email marketing campaigns, you may get bounced emails from people whose email addresses are entered incorrectly, who have changed their email or simply by accident.  These bounces are managed from the Email Marketing Campaigns Settings page.

Where do I find it?

You can find the Email Marketing Campaigns Settings page by going to Services > Email Marketing Campaigns > Email Marketing Settings > Settings & Options.

The following options are available for managing bounces with the Email Marketing service:

View bounces for all campaigns

  • Go to Services>Email Marketing Services in the menu.
  • Click Bounces.

View bounces for one campaign

  • Go to Services>Email Marketing Services in the menu.
  • Click on a Campaign.
  • Click Bounces.

View bounces per subscription

  • Manage subscriptions by going to a campaign, then click subscriptions, or by going to a category page and clicking subscriptions.
  • Click the View subscription icon for the subscription in question.
  • Click the number of bounces for the subscriber.
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