To accept Calls from your website, enable the Contact Us Form in the Contact Info Page section of the Website Settings page. You will then see the contact form on the Contact Us page.

Be sure that you have at least one public Call Category and one Call Queue created in your Calls feature.

When a visitor to your website fills out the Contact Us form, they will be able to select one of the public Call Categories to place the call. The call will be added to the Category and assigned to the associated Call Queue. Volunteers that are a member of the queue will receive an email alert telling them that a call has been added to their Queue.

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