The following actions are available for Call Queue Members with the specified service and user roles:

Action

Description

Services

User Roles

Views

Able to view the Members of a Call Queue.

Data Management
Web Site

Calls Admin
Calls Operator

Add

Able to add Members to a Call Queue.

Data Management
Web Site

Calls Admin

Edit

Able to change the Manager status of a Call Queue Member.

Data Management
Web Site

Calls Admin

Remove

Able to remove Call Queue Members.

Data Management
Web Site

Calls Admin

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