You can view these videos from this page, or you can view them from our YouTube channel:
Introduction to RescueGroups.org
Overview of our time-saving services
Learn how to log in to your RescueGroups.org account and navigate the different ways you can search for information.
Retrieving your login information
Having trouble logging in?
Updating your organization's contact and billing information
Adding, removing, and downgrading your services
Assigning and Deleting User Roles
The Pet Adoption Portal
Adding automatic microchip registrations when adding adoptions
The Data Management Service
Using data tables
Learn how information is organized in your account, how to use data tables to your advantage, and how to manage the way you view and sort your information. You can also learn how to make updates very quickly to certain information.
The Website Service
Get a high-level view of the Website Service, and how it can benefit your organization.
Website Service Features Tour
The WYSIWYG (What you see is what you get) web page editor
The Online Forms Service
Adding new animals to your database (including images and videos)
Managing videos for existing animals
Adding, reordering, deleting, and cropping images for animals already in your database
Rotating pictures in Windows 10
Rotating pictures in Mac OSX
Managing existing animal videos
Enabling animal exports
Disabling the Animal Exports feature
Getting support from RescueGroups.org