Once you've enabled your microchip registries and saved the required registrant information (name, address, email address, etc), we will submit that information along with the microchip number to the registries you have enabled.

Registering a microchip

You can register a microchip through either the Animal Add page, the animal edit function, or the Adoption add page.

Registering through the Animal Add Page

To register a microchip through the animal pages go to either the Animal Add page (Animals  Add an Animal), or edit the animal from the animal list (Animals  Animal List).

1. Complete the animal information as you would normally.
2. Scroll down to the Administrative Information section.
3. Select the checkbox next to Register under Microchip Number.
4. Enter the microchip registrant's information in the fields that appear.
5. Click Save.

Registering through an Animal Adoption

To register a microchip through the adoption page, go to the Adoptions > Add page.

1. Select the Animal and the Adopter.
2. Click Next.
3. Complete the adoption information as you would normally.
4. Scroll down to the Microchip Information section.
5. Select the checkbox next to Register for Microchip Number.
6. Enter the microchip registrant's information in the fields that appear.
7. Click Save.

How to know if a microchip registration is successful

You will receive a message in your Message Center when a microchip registration is submitted. You can view the Message Center in your account dashboard, or by going to Services > Messaging Center.  The message will include information regarding the results of the registration (success, failure) and any error messages we received from the Registry. 

Another way to view the success or failure of a microchip registration is to access the Microchip Registrations list. See below, Reviewing your microchip registrations. See the chapter How to use the automatic microchip registration feature for instructions on registering your microchips.  This chapter also has information about success and failure review.

Reviewing your microchip registrations

You can see your list of microchip registrations by going to Animals > Microchip Registrations.

Reviewing success or failure from the microchip registration list

When a microchip registration is attempted, we get a response from the registry and that response (success/error) shows up under the specific registration listed under Animals > Microchip Registrations.  So you can always go to the microchip registration list to get more information about success/failure status of your registration.