Setting up an email alert for your voicemail

1. Navigate to the Voicemail: Mailboxes section of the Services tab.
2. Click the mailbox number, for example, 1.
3. Click the Edit button.
4. Enter a valid email address in the Email Address field to send an alert to a volunteer’s inbox.
5. (Optional) If you want to receive an attachment of the audio recording in the email alert, select Yes for Attach Recording.   
6. Click the Save Voicemail Mailbox button

Setting up a text alert for your voicemail

To receive text message alerts on your phone or pager, enter your phone number as an email address in the Pager Address field for the mailbox. Most cell phone numbers can be converted to an email address if you know your cell phone carrier.

1. Navigate to the Voicemail: Mailboxes section of the Services tab.
2. Click the mailbox number that you want to send text alerts to, for example, 2.
3. Click the Edit button.
4. Enter a valid email address for your cell phone or pager number in the Pager Address field to send an alert. Use the table below to help convert your phone number to an email address. For example, if your cell number is 123-456-7890 and your carrier is Verizon, then you can receive a text alert at 1234567890@vtext.com.
5. Click the Save Voicemail Mailbox button.

Table of some cell phone carrier phone number to email address conversions

The "number" portion of the addresses below refer to the ten-digit cell phone number.

Emailing to a Tracfone

Tracfone is a prepaid cell phone company known as a mobile virtual network operator (MVNO) because they provide service through agreements with other wireless network operators to use their networks, including Verizon Wireless, AT&T Mobility, T-MobileUS, Sprint Corporation, and U.S. Cellular. Because you may not know the service your cell phone is using, before setting up a text notification for your voicemail, send yourself an email to each of the following email addresses, using your cell phone number in place of "number." Mail one by one, so that you can identify the correct network. If you get the email, you know that is the number to use.

• number@txt.att.net
• number@vmobl.com
• number@tmomail.net
• number@myboostmobile.com
• number@messaging.sprintpcs.com
• number@messaging.nextel.com
• number@mymetropcs.com
• number@message.alltel.com
• number@questmp.com 
• number@cingularme.com
• number@mmode.com