They are required, but unlike the animal journal entry dropdowns, there is no pre-determined list. Are they free-form for any organization to define? How are these used as opposed to Animal Journal Entries? Thanks!
Let me start with your question "How are these used as opposed to Animal Journal Entries?". You are talking about the difference between Contact Journals and Animal Journals. Contact Journals and Animal Journals are very similar in they both are used to record information your organization uses. The difference is that Contact Journals are used in reference to your organization's contact (Potential Adopters, donors, volunteers etc.) while Animal Journals are used to track Animal Information (Vaccines, Behavior etc.). I've linked our guide below on both items for your reference.
About the Animal Journal
Using contact journals
Now your second question is all about customizing Entry Types. Entry Types can be whatever your organization needs them to be but are handled differently depending on if they are Contact Journals or Animal Journals.
If you need further guidance, do not hesitate to open a support ticket so we can assist further: https://rescuegroups.org/support/
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