How do you configure and turn on Petfinder?

 
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How do you configure and turn on Petfinder?

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      Laurene,

      Our FTP exports (Petfinder/Adopt-a-Pet) are special in that they require configuration.  To be clear, in order to export your pets from RescueGroups.org most organization's allow us to set up and create accounts for you automatically.  In fact, if you go to Animals > Exports then you will see every site with a green check is being sent your animal information. So, you will note there are only 2 exports that require configuration in order to upload in your export list; Petfinder and Adopt-a-Pet.  Here is a link to our YouTube video that illustrates the difference: https://www.youtube.com/watch?v=UGnxwbY0aqw.

      Both FTP Exports require a basic 3 step process to set up (Note you must have accounts set up with those sites):

      1. You must request information from Petfinder/Adopt-a-Pet and then either forward us here at support that information or it will be automatically sent.  
      2. We here at support will configure the exports for you and then email you to let you know it has been completed. 
      3. A Site Admin from your organization will have to enable the exports.  Below I have copied links on how to set up exports to Petfinder and Adopt-a-Pet.


      Below are the individual guides with directions on how to enable Adopt-a-Pet and Petfinder:

      - Adopt-a-Pet: https://userguide.rescuegroups.org/display/PORTAL/Exporting+animal+data+to+Adopt-a-Pet

      - Petfinder: https://userguide.rescuegroups.org/display/PORTAL/Exporting+animal+data+to+Petfinder


      Finally, below is a link to our instructional video on enabling animal exports that can walk you through the process:

      Let us know if you have any further questions!

      Sincerely,

      Karen

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