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Lori,
In order to add volunteer hours, a user must have Contact Add, Contact Admin, or Site Admin. You can read more about Tracking Volunteer hours, including the permissions (look for the "Click here for information on permissions link" for permissions), in our guide here: Tracking volunteer hours
Allowing Volunteers to track their own hours is certainly something we could consider adding in the future. I would recommend that you add a feature request:
https://userguide.rescuegroups.org/questions/22939140Be sure to login and watch and vote on your suggestion after you add it!
Sincerely,
Karen
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It would be very useful if the volunteer could enter their own hours. But this doesn't seem to be the case.