Can you automatically update the contact list from the online applications?

 
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Some of our contacts don't have the email address that was entered on the adoption application. Is there any way to update this without copying and pasting each entry individually?

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      Nancy,

      If your organization uses the Online Forms setting to create a contact record when a form is submitted, then the contact record would match the email address provided on the submitted form. There is not an automated process of updating the contact record if an applicant changes their email address after submitting the form. In that case, you would need to edit the contact record to update the email address. If a contact record was added manually, it may not match the email address given on a submitted form, and depending on your Online Form settings, you may have duplicate contact records for this individual after they submit a form.  

      Here's more information about the Online Forms settings: https://userguide.rescuegroups.org/display/OFG/About+online+forms+settings

      Please let us know if you have additional questions!

      Emily


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