Is there another field besides animalDescriptionPlain field I can use for the animal description? The animalDescription field has HTML tags and markup that needs to be removed before I display it.

 
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For many of the animals, the animalDescriptionPlain field has HTML tags and markup.  Is there another description field that I can use that has no HTML tags/markup?  I need something that's clean of this otherwise I have to manually remove it, which gets complicated.  The animalDescription field is the same way.  

  1. Richard [RG]

    Angela, please open a support ticket with a specific example of a pet with this issue.  https://support.rescuegroups.org

  2. Angelina R

    Hi Richard,

    I opened a support ticket.  Thank you.

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2 answers

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    Hi Richard.  I can expand Angelina's question.  The problem seems to be:  I can make a lovely "Description" for an animal, with carriage returns and so forth.  However, when exporting "All Animals" to an Excel Spreadsheet, those carriage returns create extra rows.  

    SO - 

    Solution 1 might be to NOT use any sort of carriage returns (pressing Enter for a new line) in an animal's Description Field.

    Solution 2 might be to export an All Animals report another way.... suggestions?

    Solution 3 might be to change the code for the Description field to be a text field, and NOT an html field.

    Thanks,

    Erin

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      Angelina,

      I looked at a couple of the pets you mentioned.  There are line breaks (ie., \r\n, which are not HTML) along with non-breaking spaces.  If you want to handle those differently you are free to do that on your side.

      We can look into removing the non-breaking spaces but they are not currently because we are only stripping HTML tags in the animalDescriptionPlain value.

      Richard

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