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Using a Journal reminder is a good idea for this, especially since when you create the Adoption, a Journal entry is created automatically. You can set the Journal reminder on that Journal entry.
You said you didn't receive an email alert for the reminder - that is a problem that our support would want to look into. Could you please open a support ticket regarding that issue?
https://support.rescuegroups.org
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How can I set a reminder to do a follow up after an adoption is complete? I tried to set up a journal reminder under my own name to see if I would get the reminder but I did not.