1 answer


    Hi Julie, 

    Animal Templates belong to the person who created them. Thus you can edit or delete only the templates that you have created. If someone in your organization has created and shared a template with you, you may see it in your list of templates, but you cannot edit or delete it. If the template is no longer needed and the original creator is not available to delete or unshare the template, open a support ticket and we will unshare the template for you.

    For the full information see this page in our userguide:

    How to use Templates

    Hope this helps!


      CommentAdd your comment...