We have several online forms. One is an Intake-Surrender Form. Is it possible to extract the name of the dog or the name of the person submitting the form and populate the subject line?
For applications, could we extract the submitter's name?
Thank you, Dawn
OTOH, when all the form submissions have exactly the same subject, they're getting tracked as a single conversation, which is confusing! Filters can match parts of subject lines...
A feature request has been submitted on this issue. To see updates to that request, you can link to it here: https://jira.rescuegroups.org/browse/CMTY-241
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