How can I troubleshoot strange issues with my web browser?

 
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When I click on a link, I get kicked out of the Manage Interface and other strange browser behaviors.  What can I do to try and troubleshoot and correct these issues?

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    2 answers

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      You might experience the following issues:

      • Cookie errors
      • Unable to stay logged-in, or logged-out
      • Drop downs (like breeds, colors) do not populate correctly when you select a species
      • Using the HTML editor produces unexpected results (unable to select text or change fonts or bold)

      It's possible that your web browser is having an issue with your cookies, so clearing your cookies may resolve the issue. Occasionally, this issue is due to a browser extension, so you may want to see if disabling extensions helps. 


      Clear your cookies

      Clearing your web browser's cookies may also resolve the issue. Each browser has its own method of completing this task. It may be something like this:

      1. Go to Tools > Internet Options.
      2. On the General tab, under Browsing History click Delete.
      3. Make sure that Cookies and website data is checked.
      4. Click Delete.

      To troubleshoot FireFox, try the following:http://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems?redirectlocale=en-US&redirectslug=Basic+Troubleshooting

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        Here is a link to Google's directions on how to Clear Cache and Cookies in Chrome: https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en 

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