If you are trying to transfer a number that is not currently associated with a physical address, such as a P.O. Box, your transfer request will be rejected. There needs to be an actual physical location associated with the phone number, even if your billing address is a P.O. Box. The easiest way to do this is to contact your current telephone service provider to ensure a physical address is available on your Customer Service Record (CSR). |
If you have any additional services on the telephone number you want transferred, please remove those services and wait two weeks before continuing the process. You cannot port your number with additional services such as toll-free numbers, other telephone numbers, Centrex services, and so on, still on the line. |
Return the form to us at RescueGroups.org by snail mail, fax, or email. RescueGroups.org will begin the transfer of your telephone number through your current provider once we receive the letter of authorization and the invoice is paid.
Mail to:
RescueGroups.org
PO Box 1245
Bowie, MD 20718-1245
Email to:
Fax to:
(240) 630-4880
The transfer process can take as long as 30 days. During this time, we may not be able to obtain status updates about the transfer from your current provider. During the transfer, your current telephone service will continue without interruption. Once the transfer has been completed, calls to your current telephone number will ring your Voicemail Service. |
Do not cancel your Voice Mail Service after sending the letter of authorization, and before the transfer is complete. Doing so will result in your losing that phone number. |