In this section, you'll find all the information you need to set up your service for the first time You'll also learn about other services that we offer.
Do you need help?
If at any time you don't understand the instructions or you're stumped, just send us a support ticket and we'll be glad to help you - either to get started or to continue managing your account.
Open a support ticket by using the fields on the left navigation bar at https://rescuegroups.org/support/. You can also update your existing support ticket with new information or questions.
The first steps
The information in this Getting Started section will take you through the following steps:
- Submitting a veterinarian reference letter should it be requested of your organization
- Logging in to your account
- Learning what to expect from the setup process
- Getting familiar with the account interface
- Learning how information is organized in your account
- Learning about adding and managing your adoptable animals
- Learning about adding and managing your contacts
- How to search for information in your account
- Information about our services and those you've signed up for
- Roles, Security, and Permissions in your account
- Learning about free tools to help you manage your animal information
- Account adminstration
- Getting support
- Features
- Reports
- Your FTP account