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This user guide is outdated. It is superseded by our new individual service guides. Please view the Getting started with guide for a list of all the service guides:

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Animal Shelter Manager (ASM) is one of several rescue and shelter software packages that uploads adoptable animal data to 


We are very happy to say that many providers are committed to helping the community just as we do at If the service you are currently using isn't doing everything they could to help you and your animals, please consider switching to one of the community-focused companies which are working with the rescue community.

To upload animal data from Animal Shelter Manager to, follow these instructions::

  1. Sign up for an account with if you don't already have one. You can do that on the website: Click the Sign Up link from the top menu bar and fill out the information on the form.

  2. After your account is created, create an FTP account.  Please see the FTP User Guide article for additional information about creating an FTP account.
    1. Log in to your account at
    2. Go to Services > FTP Account.  
  3. Create an import for your data from ASM by following the instructions below.  See the Import Accounts User Guide article for additional information about adding an Import Account.
    1. Log in to your account at
    2. Go to Animals > Imports.
    3. Click Add an Import Account.
    4. Select Animal Shelter Manager (ASM) for Configuration Type.
    5. Enter the File Name that ASM will be uploading (which is typically pets.csv).


      We recommend that you enter your email address so that you can be alerted concerning import errors.

    6. Click Save Import Account.
  4. Configure the ASM upload according to the vendor instructions.  Use the FTP account information for the upload.  If you need help configuring ASM please contact ASM support.
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