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There are several steps to the process of transferring a domain name. As the transfer process can take several days, be sure to leave at least a week before your domain name's expiration date to complete the transfer. If you do not have at least a week before the domain's renewal date to transfer the domain name, we recommend that you renew the domain name with the current registrar, and then request the transfer 60 days later.

Note

It 's is your responsibility to confirm that the domain name transfer completes successfully. If the domain name transfer fails, the domain will remain with the original registrar with the original expiration date.

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If there are any issues with the domain name transfer, we will email the person that requested the transfer. Please watch your email and respond quickly so we can successfully transfer your domain name.

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  1. Use a Whois tool to verify that the domain name registrar is now listed as 'PDR Ltd. d/b/a PublicDomainRegistry.com'. This is our vendor for domain name registration.
  2. Verify with your original registrar that the domain name has transferred away.
  3. Check your Services page to verify that the domain name service is listed (Services > Account Administration > Your Services then Domains > My Domains).
Note
titleIMPORTANT

 If you currently have email addresses on your domain we need , you may want to set those up with Email Hosting in RescueGroups.org. Please request either forwarders or mailboxes from us.  Contact us for our current service fees for our You can learn about Email Hosting service.

Add the domain to your RescueGroups.org account

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Be sure to enter just the domain;
Example: rescuegroups.org, not www.rescuegroups.org or https://rescuegroups.org

Request your free SSL certificate

Contact our support team to request a free SSL certificate for your custom domain name. This process can only be started after all previous steps have been completed and may take up to one business day to complete. 

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You may now want to add this domain to your organization's RescueGroups.org account so that our system knows you want to associate the domain name with your RescueGroups.org services. Please note, adding a domain name to your account is not the same as registering or transferring a domain name. Please read about how to add a domain name in order to use it with your RescueGroups.org services.

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