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There are a few limitations to what the Petfinder FTP allows us to upload. Most notably:

  1. Videos and Video URLs will not add to your pets when you use the FTP upload. There will be no videos associated with your pets.
  2. Petfinder does not allow any HTML in the animal descriptions. Any HTML will be removed from the pet descriptions.
  3. Pet-specific locations will not be set. All pets will inherit the default account location.
  4. Only pets with a sex selected will be imported. Pets without a sex selected will be ignored by the Petfinder import.

Directly from the Petfinder documentation: There are some fields available in the Petfinder admin area that import does not yet support. To name a few: Arrival Date, Primary Color, Secondary Color, Coat Length, Birth Date, Animal Location, Animal Location Notes, Contact Person, Video, Primary Photo.

To voice your thoughts and comments concerning the above limitations imposed by Petfinder please contact them directly: help@petfinder.com and outreach@petfinder.com. RescueGroups.org is not responsible for these limitations and can do nothing about them other than to ask you to encourage Petfinder to make the necessary enhancements.


To set up your export to Petfinder and then import into their system:

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