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If you need additional help, please review the instructions in your Shelterluv account by logging into your Shelterluv account. If you continue to need help please contact Shelterluv by emailing them.

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titleExisting Animal Records

Please know that if you choose to use our Import Account feature to import data automatically from any third party system, this action will NOT affect any pre-existing animal record that is currently listed in your RescueGroups.org account. An Import Account can only add, or edit animal records that have previously been added by that specific Import Account. If you plan to only have your Import Account load animals to your RescueGroups.org account, we would recommend that you delete pre-existing animal records in your RescueGroups.org account, prior to loading your first import file. This will help to ensure your animal records are accurate and avoid duplicate or outdated animal records.

Sign up for an account with RescueGroups.org if you don't already have one. You can do that on the RescueGroups.org website: http://www.rescuegroups.org

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