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Please note that because RescueGroups.org must set up this feature for you, adding or updating PDF contracts can take several days to a couple of weeks depending on any changes that are required and our current workload.

We can also provide the information necessary for you to update your PDF files yourself for the contract if you have the full version of Adobe Acrobat. The updated files would be sent to our support staff and uploaded to your organization account.


PDF Contract Setup

RescueGroups.org sets up this feature for you.  We take an existing PDF or a Word document and create the required PDF form.  We may ask for a small fee depending on the complexity of your contract or the frequency of changes.

Here are some guidelines for creating a Word or PDF document that RescueGroups.org can use as a PDF contract:

  • To populate the PDF contract with the animal's information, you must create a question on your Online Form with the "Answer Type", Available Animals. 
  • Use a single blank field for dates and phone numbers:
  • Splitting a date into several fields (day of week/date/month/year for instance) is difficult.
  • We aren't able to split a phone number into area code and phone number, such as:(123) 456-7890.
  • To include a field for gender or age, create it as a fill-in-the-blank field: Sex ____ or Age ____.  We can't use sex or age fields that are written like this:  Male: XX  Female: __.  
  • See the available fields section below so that you can create your contract using those fields.

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If you'd like to get started setting up a PDF contract, send your Word or PDF document to our customer support and we'll take a look (https://rescuegroups.org/support/).  We'll let you know if there is anything on in your contract that needs to change before we can use it as a PDF Contract.

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Below are the fields available to add to your contract, separated into categories.  The field name is obvious.  The description/source column lists the source where the information in a completed form will be pulled.  For instance, see adopter-address.  You will need to use the Street, City, State, and Postal Zip code fields.  The completed form for a specific contract will combine these to create an address string such as 12115 Mackell Lane Bowie MD 20715 (no punctuation).  

Contact-related fields

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For foster forms, you can use the adopter fields below.

 

 The following fields are available for adding to your PDF contract.

_email
Field nameDescription / source
adopter_firstnameThe adopter's first name from the adopter's contact record
adopter_lastnameThe adopter's last name from the adopter's contact record
adopter_nameFirst and Last from the adopter's contact record
adopter_address

Street, city, state and zipcode concatenated together with spaces

ex: 12115 Mackell Lane Bowie MD 20715

adopter_street

The street address only

ex: 12115 Mackell Lane

adopter_cityCity
adoption_feeThe adoption fee for animal.
adopter_city_state_postalcodeReturns a value like:  Toronto, ON M7Aaddress

A concatonation of Street, City, State, and Postal code entries on one line with spaces to separate

ex: 12115 Mackell Lane Bowie MD 20715
adopter_stateState
adopter_postalcodePostal code - zip code(Zip code commonly used in other countries)
adopter_countyAdopter's county
adopter_emailAdopter's email address
adopter_email_altAdopter's alternate email address
adopter_phone_homeHome phone number
adopter_phone_workWork phone number
adopter_phone_cellCell phone number
contract_dateThe date the PDF contract is generated
submitted_dateThe date the Online Form was submitted

Animal-related fields 

nameMicrochip vendor / manufacturer_sizeanimal_weight Pounds speciesex: Dog, Cat, Rabbitspeciescat_speciesdogspeciesother Contains an X for the appropriate speciesagebirthdateBirthdate
Ex: 5/15/2015alteredSpayed/neutered
Ex: YessnUnspayed Spayed, Intact, Neuteredalteredsex a combination of , and Female or Male.
Exs: Unspayed Female, Intact Male
Field nameDescription / source
animal_Name
animal_idRescueGroups.org animal ID
animal_rescueidRescue ID
animal_microchip_numberMicrochip number
age

Age string
ex: If birthdate is provided: 2 years 1 month
If not, general age: Young

animal_altered

Spayed/neutered
Example: Yes

animal_altered_femaleContains an X for altered female
animal_altered_maleContains an X for altered male
animal_altered_sexContains a combination of Unspayed, Spayed, Intact, Neutered, and Female or Male.
Examples: Unspayed Female, Intact Male
animal_birthdateBirthdate
Ex: 5/15/2015
animal_microchip_vendor
animal_breedPrimary breed
animal_breed_secondaryPulled from the secondary breed field.
animal_breedsCombination of primary, secondary, and mixed
Ex: Labrador Retriever/German Shepherd/Mixed 
animal_coatlength_long

Returns a value of X for the animal coat length field when the radio button Long is selected.
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animal_coatlength_medium

Returns a value of X for the animal coat length field when the radio button Medium is selected.

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animal_coatlength_short 

Returns a value of X for the animal coat length field when the radio button Short is selected.

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animal_colorColor (the detailed color from the text field)
animal_color_general

Color (the drop-down color)

animal_current_sizeGeneral size potentialCurrent size and unit of measure
Ex: 22
Pounds
animal_housebrokenHousebroken
Ex: Yes 
animal_nameName
animal_microchip_numberMicrochip number
animal_microchip_vendorMicrochip vendor / manufacturer
animal_mixedReturns a value of Y or N. This value comes from the animal mixed field when adding/editing an animal.
animal_originOrigin field
animal_rescueidRescue IDAge string
ex: If birthdate is provided: 2 years 1 month
If not, general age: Young
animal_internalidInternal ID
animal_sex

Sex
Ex: Female

animal_sexfemale
animal_sexmale 
Contains an X for the appropriate gender
animal_sizeGeneral size potential
animal_speciesex: Dog, Cat, Rabbit

animal_speciescat
animal_

speciesdog
animal_

speciesother 

Contains an X for the appropriate species
animal_snUnspayed, Spayed, Intact, Neutered
animal_housebrokenHousebroken
Ex: Yes 
animal_colorColor (the detailed color from the text field)
animal_color_generalColor (the drop-down color)

 

Adoption / Contract-related fields

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animal_declawed

Cat declawed question
animal_special_needsSpecial Needs
Ex: Yes
animal_special_needs_descrSpecial Needs description
animal_journal_entries

The values for animal vetting from the animal journal entries.

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When using this field on a PDF contract, be sure that the form field "Options" has the "Multi-line" checkbox selected and that a large enough field space is provided to populate with the data.


Foster-related fields

Note
titlePrivacy Setting Warning

Please be aware, if you include foster fields, foster data will always be listed for the Contract fields if it's available in the database, regardless of the privacy setting on the Foster Contact.

Field nameDescription / source
foster_firstnameThe foster's first name from the foster's contact record
foster_lastnameThe foster's last name from the foster's contact record
foster_nameFirst and Last from the foster's contact record
foster_street

The street address only

ex: 12115 Mackell Lane

foster_cityCity
foster_stateState
foster_zipcodeZip code ex. 01950
foster_postalcodePostal code  (usually used in other countries)
foster_city_state_postalcodeReturns a value with city, state and postal/zip code
Ex.  Bowie, MD 20718 or Toronto, ON M7A
foster_countyFoster's county
foster_addressFoster's address
foster_emailFoster's email address
foster_email_altFoster's alternate email address
foster_phone_homeHome phone number
foster_phone_workWork phone number
foster_phone_workextWork phone extension
foster_phone_cellCell phone number

Create

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a PDF Contract for a user

Once the PDF Contract is set up for your form by RescueGroups.org support, you can create a PDF contract using the following instructions below.

Note

Be sure that the name of the animal on the submitted online form is correct before creating a contract.

If an application is submitted with no animal name or with the wrong animal name, you will need to edit the submitted online form before creating the contract.


  1. Click , Click Submitted Forms to display the list of submitted forms in your account (Features > Submitted Forms).
  2. In the list, next to the form you want in converted to PDF formformat, then click the PDF icon.  This icon looks like a document with the corner turned down.


  3. You will see a list of fields that will be added to the contract, like below:
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    Some of the values are automatically pulled from your RescueGroups.org data, but some may not be, depending on which fields you defined when we setup your contract. You can edit all values before creating the contract. For example, you could edit the Breed name or include more details about the contact.
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  4. Ensure the data is what you want to include on the PDF contractComplete the information on the form.  The values are pulled from your database, but they can be changed

  5. Click Create Contract. Your web browser should open or automatically download the PDF document and auto-fill the form values.

Saving the Completed PDF Contract

  1. , which contains the autofilled field values from the specific submitted form. 

  2. When your team opens this PDF, you may be able to fill in or edit other text fields using your PDF application, if those fields were configured when your PDF Contract was first setup. Please note, If an electronic signature field was configured, you will need to use Adobe Acrobat products to complete those fields.

  3. If you would like to share a final contract at this point, you can print it now. If you want to email or save a digital copy where the form fields are not easily edited, we would suggest you use your PDF application to save a new version using an option such as "Print to PDF" option. 

  4. If you have saved a digital copy, we would suggest adding it to the appropriate Animal and/or Contact record in RescueGroups.org for your team's future reference. 

Save the PDF Contract data fields

You can save a You cannot save the completed PDF contract to your computer, or save it for later use.  You can, however, save the  ".FDF" data file to your computer to save the fields that were entered when the PDF was created.  The ".FDF" file contains the data that is used to fill out the form but does not contain the form (PDF) itself.  If you save the the ".FDF" file to your computer and then open it at a later time, the PDF file will be downloaded from the Internet and the data from the the ".FDF" file will be used to fill in the information on the form. 

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If you have difficulty with your PDF contract, check this troubleshooting list for help or contact support.

You continue to see an older version of your PDF even after update

Your web browser may be caching (keeping an old copy) of the previous version of the PDF file.  To force your web browser to download the latest, most current version, press Control-F5 to refresh the document.  Check your web browser for the exact steps to hard-refresh, or contact us.  See the section on Getting Support in the Getting Started with RescueGroups.org guide.

Error message "This PDF is attempting to launch..."

If you see this message you may need to disable Protected ModeUse these instructions:

  1. Open Adobe Reader.
  2. Click Edit > Preferences.
  3. Click Security (Enhanced).
  4. Deselect the checkbox for the option Enable Protected Mode at startup.
  5. Click Yes.
  6. Click OK.
  7. Close Adobe Reader.

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Viewing the PDF Contract may not work inside of Chrome because of until you disable the built-in PDF viewer.  There is an issue with the built-in Chrome PDF Viewer.  You can disable the built-in PDF Viewer .in this way:

  1. In the Chrome's address bar, go to about:plugins.
  2. Click Disable next to Chrome PDF Viewer.
  3. Go back to the Submitted Forms page and generate the PDF Contract.

Reference: http://productforums.google.com/forum/#!topic/chrome/3IQR2JOX94g

Info

We recommend that you reboot after disabling the built-in Chrome PDF Viewer. There is a report that after disabling the built-in Chrome PDF Viewer Viewer a reboot may be necessary .  Otherwise, you may experience to avoid experiencing a warning box in an inescapable loop.

Using Firefox (versions 19 and above)

Viewing the PDF Contract may not work inside of Firefox versions 19 and above due to because of an issue with the built-in PDF Viewer.  Do the following to tell  Follow these instructions to direct Firefox to open Adobe PDF files outside of Firefox:

  1. Open Firefox.
  2. Click the Menu icon (sandwich).
  3. Click Options.
  4. In the Action column for Adobe Acrobat Forms Document (application/vnd.fdf) select Use Adobe Reader.
  5. Click OK.

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You can add a pdf contract for any of your forms, including all of your applications or for your contract.  This   Then you can print out a form at any time.  This feature is great for printing a contract before an adoption placement -- the information comes straight automatically from your RescueGroups.org account so you don't have to re-write it on the contract.  You can use it to print any contract-type form, including volunteer contracts, home visit forms, etc.

Tip
titleWhere do I find it?

Find the PDF Contracts icon next to the name of the online form you wish to use as a printable document. Find the document you want to print and tap the PDF icon. Print.