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When your account was created, one person was given full administrative (Site Admin) permissions. That person can then grant permission and assign roles to other volunteers.  A role is a task a volunteer performs; permissions give them the capability to do the task and are connected to the role.  Roles are assigned to a volunteer's User Login Account.

For example, one of your volunteers may need to add new animals but does not need to add animal Journal entries or add new News items. You can give that user only the permissions he or she needs to do their job, but no more than that.  This gives you a level of security as well as simplifies for volunteers what they can and can't do in the account.

For detailed more information about roles and permissions, see the chapters about roles and permissions (including a video) in the Getting Started with RescueGroups.org guide.  That guide also includes this chapter, so you don't have to refer back to another this guide.

If you are new to the world of technology, the concept of roles and permissions may be a little daunting to understand.  If you need help in assigning roles, or in understanding the roles, please fill out a support ticketticket.  We can help.

Tip
titleWhere do I find it?

You can assign roles to the User Login Accounts of your volunteers by going to Contacts > User Login Accounts.